A website chat that answers at 11pm and books the meeting.
AnswersSends quotesBooks meetingsScores leads
A B2B manufacturer · built in 3 to 4 weeks · Website chat, WhatsApp, Email, CRM
What changed, in numbers.
When visitors get answers
50 to 60% less
Sales time on cold leads
10 to 12 signals
Every lead scored on
The problem.
They had good traffic and 80 to 100 conversations a month, but questions only got answered on weekdays, nine to six. Someone asking on a Sunday evening heard nothing until Monday.
It was costing them
- Enquiries outside office hours went cold before anyone replied
- Sales time spent chasing people who were never going to buy
- No record of what each visitor actually asked about
How it works.
- 1It answers like your best salespersonTrained on products, specs, pricing rules and the quotation logic.
- 2It acts, not just answersQuotes, brochures, meetings, call-backs and more, inside the conversation.
- 3It scores every visitor0 to 100, on 10 to 12 signals the client chose, and routes them by score.
- 4It hands over with contextWhoever picks up the lead gets a summary: what they asked, what they need, what was already sent.
Eight things it can do in the middle of a chat
Send the quotation
Builds it from what the visitor chose and sends the PDF.
Send the right brochure
The spec sheet or catalogue for exactly what they asked about.
Book the meeting
Straight into the sales calendar, with reminders.
Call them now
Connects the visitor to a salesperson within minutes.
Hand over on WhatsApp
A person takes over with the full chat summary.
Score and route the lead
To the right person by score, product or region, and into the CRM.
Collect their files
Drawings, requirement lists and photos go straight to the team.
Follow up later
If they leave without booking, it messages them about what they asked.
How every visitor is scored and routed
- Hot (75 to 100)Straight to the sales head, with the chat summary, quote and brochure already sent
- Warm (50 to 75)Assigned to a sales executive with the full conversation
- Cold (30 to 50)Gets a follow-up email and stays in the pipeline
- Not interested (Below 30)Logged in the sheet; no one spends time on it
The result.
- Every visitor gets an answer instantly, including Sunday evenings and late nights
- 50 to 60% less sales time spent on cold leads
- Hot leads reach the sales head with the quote and brochure already sent
“The scoring bands came from the client, not from me. They knew exactly who should get which lead. The agent just makes sure it happens every time, at any hour.”
Akshat ShahFounder, built this oneIf your website gets traffic but your team can't tell who's serious, a chat agent can answer, act and sort them for you.