The ground rules, in plain English.

These terms apply to your use of aivaura.com, run by Aivaura, based in Bhavnagar, Gujarat, India. By using the site, you agree to them. If you don't agree, please don't use the site.

Project work is governed by a separate written proposal or agreement signed by both sides. If that agreement and these terms disagree, the signed agreement wins.

You may use the site to learn about our services, use the readiness check and contact us. You agree not to:

• break the law, or use the site to harm, harass or deceive anyone;
• try to get around rate limits or other security measures, or probe, scan or overload the site;
• use bots or scripts to submit forms or scrape content;
• upload anything malicious, or anything you don't have the right to share.

We may block access for anyone who breaks these rules.

The chat assistant is an AI that answers from the information on this site. It can make mistakes. Nothing it says is a quote, a promise or professional advice, and it doesn't create any agreement. Please don't share confidential or sensitive information in the chat.

Sending an enquiry doesn't create a contract. Readiness check scores and anything on the site are general information, not a quote. Every project starts with a written, fixed-scope proposal covering deliverables, price, timeline and payment terms.

Unless the signed agreement says otherwise:

• Ownership. Once full and final payment is received, the client owns the custom code, configuration and documentation built specifically for them.
• Our tools. We keep ownership of our pre-existing tools, templates and know-how, and give the client a licence to use them as part of what we deliver.
• Third-party services. Systems often run on third-party platforms such as AI models, telephony, WhatsApp, CRMs and cloud hosting. The client holds those accounts and pays their usage fees, and their terms apply.
• Client materials. The client provides the content, data, access and accounts the project needs, and confirms it has the right to share them.
• Data protection. Where we process personal data for a client, we do so only on the client's documented instructions, under a data processing agreement.

The site's text, design, logo, diagrams and code belong to Aivaura or its licensors. You may share links and quote short passages with credit. Please don't copy the site, or reuse the Aivaura name or logo in a way that suggests we endorse you, without asking first.

The site links to other websites we don't control. We aren't responsible for their content or practices.

We work hard to keep the site accurate and available, but it's provided as is, without guarantees that it will always be available, error-free or suitable for a particular purpose.

As far as the law allows, Aivaura isn't liable for indirect or consequential loss, or loss of profit, data or business, arising from use of the website. Nothing in these terms limits liability that can't be limited by law, or any rights you have as a consumer.

How we handle personal data is explained in the privacy notice, and how we use cookies in the cookie policy.

These terms are governed by the laws of India. Any dispute will be handled by the courts at Bhavnagar, Gujarat, India. If you're a consumer in the EU or UK, you also keep the protection of the mandatory laws of the country you live in.

We may update these terms from time to time. The date at the top shows the latest version. Questions? Use the contact page or email contact@aivaura.com.